Group Bookings

All confirmed bookings are subject to cancellation fees:

Cancellations up to 2 working days before travel – 20% of cost of trip

Cancellations 2 working days or less before travel – 100% of cost of trip

Vehicles will not be reserved until confirmation is received from the Hirer either by

e-mail: info@uttlesfordcommunitytravel.org

Letter: to the address at the bottom of this page.

Deposits are not taken.

A Register of those travelling to include names and contact telephone numbers, must be handed to the driver at the start of the trip.

A mobile phone contact number for the organiser or responsible person travelling on the day must be supplied to the UCT office at least 2 days before travel.  

Journeys are invoiced in arrears and are due for payment within 7 days of date of invoice.

Children 16 years and younger must be accompanied by an adult escort at all times. Failure to supply an escort will result in the journey being cancelled and the full charge being levied.

It is the responsibility of the organiser/group leader to ensure the vehicle is left in a clean and tidy condition. Failure to comply will result in an ADDITIONAL CHARGE of two hundred and fifty pounds (£250) being added to the invoice.

There is a strict NO SMOKING policy in the vehicles.

Seat belts must be worn unless a passenger is in possession of a Seat Belt Medical Exemption Certificate, a copy of which must be supplied to the General Manager at the UCT office. NO BELT NO TRIP

Group Bookings – Group’s Own Driver

When driven by a group’s own driver, accident claims carry an excess of £250

 Please ensure the vehicle is left in a clean and tidy condition. Failure to comply will result in an ADDITIONAL CHARGE of two hundred and fifty pounds (£250) being added to the invoice.

Our vehicles are highly visible and are required to be driven in a courteous manner with consideration for other road users at all times.

All vehicles have FuelGenie Fuel Cards on board. Fuel Genie cards can be used to purchase fuel at Tesco, Sainsbury and Morrison’s. If necessary, use to top up diesel to a minimum level of a quarter of a tank at the end of the hire.

There is a strict NO SMOKING policy in the vehicles.

Seat belts must be worn unless a passenger is in possession of a Seat Belt Medical Exemption Certificate, a copy of which must be supplied to the General Manager at the UCT office. NO BELT NO TRIP

Legal Obligations for all Drivers

The vehicle becomes the responsibility of the driver for the duration of the journey.

At the start of the journey the vehicle must undergo a roadworthy inspection carried out by the driver as per the Defect Sheet supplied as part of the runsheet.

In the event of an Accident or any incident involving a UCT vehicle please ensure the correct procedures are adhered to.

Breakdown procedures and emergency telephone numbers are held in the vehicles in a red DRIVER FOLDER.

Mobile phones can only be used when the vehicle is stationary and the engine is turned off. This instruction also applies to satellite navigation and audio systems.

If you have stated to DVLA that you drive with spectacles failure to do so will result in the vehicle being impounded if you are stopped by the police or DVSA Inspectors. (Driver & Vehicle Standards Agency)

All confirmed bookings are subject to cancellation fees: Cancellations up to 2 working days before travel – 20% of cost of trip. Cancellations 2 working days or less before travel – 100% of cost of trip.

The service is subject to availability on a first come first served basis. Please give as much notice as you can, bookings made within one week of travel may be difficult to accommodate.

Please note that bookings for shopping, visiting etc can be made one month in advance. Bookings for medical appointments can be made as soon as you have your appointment.