Your privacy is important to us. Like many other websites, this site uses cookies to automatically collect certain information about your computer hardware and software, which cannot be used to identify you, during your visit. This information may include: your IP address, browser type, operating system, domain names, access times and referring website addresses. This information is used only for system and website administration and to provide general statistics regarding use of this website.

Please read this Privacy Notice to understand how we collect, use and store your personal details.


Where we obtain your personal data:

In most cases we only have personal data you have provided to us in order for us to supply you with our services.

What we collect:

We collect the following data to supply our services to you:



Phone numbers

Date of birth

Family or friend contact details

Mobility and health details

Consent and communication preference


What we do with your information:

We use your personal data for:

Administration, including sending membership renewals and the annual newsletter.

Creating a personal file for you, so we can offer the best transport solution for you whilst in our care.

Personal data is stored within the UK or the wider European Economic Area.  We will not share your personal data with third parties without your consent (unless we are required by law to do so).

Legal basis for processing

The legal basis for the collection and processing of your personal data is that you have given your consent or that it is our legitimate interest to do so, as without it we could not supply you with our services.  Your rights and freedoms are not prejudiced by this. You have the right to withdraw consent at any time.  If you do, it will not affect the lawfulness of any processing for which we had consent before you withdrew it.


Direct marketing

We hope you would be happy to hear from us from time to time about our services and our fundraising events.  You can choose how we communicate with you either by post, email or both in the form you complete.

You can change your mind or your preferences at any time by contacting us by phone 01371 875787, or by email

Keeping your personal data

We maintain your data on our system for one year after non-renewal of your membership.  If we are informed you have no further need of our services your data will be deleted immediately.


Your rights in respect of your personal data

You have a number of legal rights in respect of your personal data which are: the right of access to it and in some cases the right to rectify it, the right of erasure (known as the right to be forgotten), the right to restrict our processing of it, the right of data portability, the right to automated decision making.


If you have any concerns or complaints about how we are handling your personal data please contact our Data Compliance Officer 01371 875787 or write to:

The Data Compliance Officer

Uttlesford Community Travel

Unit One Flitch Industrial Estate

Chelmsford Road


Essex CM6 1XJ

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