FAQs

Here, we’ve compiled answers to some of the most frequently asked questions about Uttlesford Community Travel and our services. If you can’t find the information you’re looking for, feel free to contact us, and we’ll be happy to assist you further.

Answers to Your FAQ's

Whether you’re wondering about our booking process, the 50/50 Club, volunteering opportunities, or the accessibility of our vehicles, you’ll find answers to these questions and more below. If you still have unanswered queries after browsing our FAQs, please feel free to reach out to us directly for further assistance.

You must be a member of Uttlesford Community Travel in order to be able to book a journey with us.

When you book a journey with us on our minibus service, you will be given a price for that journey by our coordinator that you speak to on the phone, you are able to pay on account, pay the driver when you travel or pay by card with our friendly coordinators on the phone.

Hospital cars are a very economic way of traveling. All our hospital car drivers are volunteers, who you will pay on the day of travel. The journey will start from the volunteers home address, to you, then to your destination and back to your home address and then to home address of the volunteer. You will be charged 0.45p per mile and please pay the driver in cash on day of travel.

You must reside in the Uttlesford area, paying council tax to Uttlesford district Council.

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